Legal

Terms of Service

These terms explain the basis on which you may use our website and engage our care and home services.

Last updated: 1 January 2026

Using our website

By accessing this website you agree to use it lawfully and not to misuse any forms, content or functionality. The information provided is for general guidance and does not constitute medical or care advice.

Enquiries and bookings

Submitting a form is a request for services, not a binding contract. A formal agreement covering scope, schedule and fees will be confirmed in writing before any care or cleaning service begins.

Our services

We deliver care and home services through trained, vetted and DBS-checked staff. We reserve the right to decline or end a service where it would be unsafe or impractical to continue.

Liability

Nothing in these terms limits our liability where it would be unlawful to do so. Otherwise, our liability is limited to the fees paid for the relevant service.

Contact

Questions about these terms can be sent to hello@edencare.co.uk or 020 3870 1234.