Legal

Privacy Policy

We are committed to protecting your privacy and handling your personal data openly and in line with UK data protection law.

Last updated: 1 January 2026

Who we are

(“Edencare”, “we”, “us”) is the data controller responsible for your personal data. You can contact us at hello@edencare.co.uk or 020 3870 1234.

Information we collect

We collect information you provide through our enquiry, booking, feedback and job application forms — such as your name, contact details, the service you are interested in, and any message or supporting details you choose to share. We also collect limited technical data (such as your IP address) to keep our website secure.

How we use your information

We use your data to respond to enquiries, arrange and deliver care and home services, process job applications, publish testimonials you have explicitly consented to, and meet our legal and regulatory obligations as a care provider.

Sharing your information

We never sell your data. We only share it with trusted providers who help us operate (for example our email and hosting providers), and with regulators or authorities where the law requires it.

Your rights

You have the right to access, correct, or request deletion of your personal data, and to withdraw consent at any time. To exercise any of these rights, contact us at hello@edencare.co.uk.